Frequently Asked Questions

Find the answer to your question from underneath or send us a message on our contact page.

How much do I have to pay for my car to be removed?

Our entire online car removal service is free. You don’t pay a dime from the first step all the way to the last. There are no hidden fees that you have to worry about down the road either. The offer you receive from us will be the amount you are paid once you accept it.

What tool do you use to calculate the value of my car?

We have an online car value calculator that takes into account many details about your car. These include year, model, make, condition, and mileage of your car. The calculator also includes any mechanical issues and damage you might have to your vehicle. Any premium options or upgrades to the vehicle are also taken into account. Another important factor is the market demand for the car you are trying to sell, so newer vehicles will be worth more and older vehicles will be worth less.

Is selling my car online reliable?

We have top tier website security so no personal information you submit will ever be released. We never ask for sensitive payment information and any contact information you share is safe with us. When you sell your car to us, you will get a legal purchase agreement and the actual ownership of the car won’t be transferred until you have the payment in your hand.

What are the documents I need in order to sell to you?

The first document you will need to provide is the VIN (Vehicle Identification Number). It’s important that this is first as it will help make the initial offer quicker. There are cases where we will need a signed scan or photocopy of your car’s title after an agreement has been reached on the offer. The driver’s license is also a document we will need a scan or photocopy of, however, you have the option to black out your date of birth and driver’s license number. In every instance, we will need a signed original title in order for you to get paid and the transaction to be completed.

What are the steps I need to take to get an offer for my car?

All you have to do is use one of our “Get an Offer” buttons that are all around our website. This will lead you to an online form you can fill out with some basic information and then you should get an offer right away. You can also receive an offer from one of our car evaluators either over the phone, text, or email.

My car is missing some parts, will you still buy it?

We purchase vehicles with major damage and some parts they are missing is okay, such as a bumper, headlight, or radio. Even cars with seized engines and bad transmissions we will buy. However, if the engine or transmission are completely gone from the car then it will not meet our standard of purchase and we cannot buy it.

How fast do I get the money for my car?

You will be handed a check by the tow truck driver or Service Provider when they pick up your vehicle to complete the transaction. That will typically be with 24-48 hours of you accepting the offer. You can choose to have the check mailed to you instead and that will take 1 to 2 days as we use an overnight service.

How much time till I get an offer?

Getting you an offer in 90 seconds is something we take pride in. Just fill out some information into our car evaluator calculator and the offer will be instant. You can also call one of our car buyer representatives to also give you an offer for your vehicle.

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